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FAQ’s

Why Goa State Portal?

The goal of this portal is to provide detail information about the Government and the State to the citizens of Goa. The online Goa State portal creates a hassle-free environment which has reduced administrative burden and service fulfillment costs for the Government, citizens & businesses, to a large extent.

Can the Goa State portal be accessed from a mobile?

Yes the portal design is responsive and the pages can be viewed from a mobile platform as well.

How will I post suggestions to Goa State portal?

Click on ‘Send Feedback’ icon provided on the home page header. A suggestion form will appear for posting the suggestions.You can then enter the suggestions needed and click on Submit.

What are the services provided through this portal?

Most of the services covered in this portal are through Goa Online. To use online services available you need to click on the ‘Citizen Services’ link under Citizen tab.It will provide you a list of services available you can then click on the required service which will redirect you to Goa Online site where you will have to Register/Login and then apply for the same.

Who is responsible for maintaining the official web-portal?

Department of Information Technology, Government of Goa through Implementing Agency(IA) M/s Goa Electronics Limited(GEL) has formed a team which is responsible for maintaining the portal. Goa Electronics Limited is responsible for design, development of content as per respective Departmental requirements for the web portal.

I have a grievance to lodge??How can I lodge my grievance online??

To lodge a grievance you can click on ‘Register Grievance’ link on Home Page footer section.You will be redirected to Goa Online where you will have to Login/Register and accordingly register your grievance.

Who are the officers concerned to be contacted for different websites

The officers under Contact Us page of the concerned website can be contacted.

How friendly is the portal?

The Portal has very user-friendly design built to it. The user can easily access any of the features for their information such as Administrative Setup, Government Orders,Circulars,Notifications,Recruitment, Information pertaining to Departments in Goa from different menu sections provided on home page of the portal

How secure is the portal?

State portal is highly secured. The Portal functions on secure HTTPS protocol.