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The 'Goa Online' is aimed as a single point of access for all the G2B & G2C transactions offered by Government of Goa through its constituent departments. The online portal provides online access to the current, complete and accurate information related to the functions and services provided by Government of Goa and its constituent departments to the Citizens, Businesses and other interested users (e.g. Tourists and Investors).
The portal aims at educating the citizens and businesses with access to information such as expected service fulfillment times for the Government services, business processes, applicable rules and legislations, key point of contacts within the Government etc. It also educates the citizens, businesses in the state about their rights, benefits and schemes offered by the Government, eligibility requirements for availing these benefits & schemes etc.
In nutshell, the Goa Online portal is a transparent & accountable portal that creates a hassle-free environment which has reduced administrative burden and service fulfillment costs for the Government, citizens & businesses, to a large extent.